FAQs

Guide to registration:

2018 Walk Registration Instructions

2018 Walk Fact Sheet

How can we help?

Here are some of the most common questions asked about the Walk for PKD. If you don’t see your question addressed here, please email walkforpkd@pkdcure.org or call 1.800.753.2873 and press 2 for the Walk line.

Registration FAQs
Fundraising/Participant Center FAQs
Making a Donation FAQs

Registration FAQs

Is there a fee to participate?
Registration is free; it’s your fundraising that makes a difference! 100% of your fundraising goes directly toward PKD research. Register and start a team, join an existing team or register as an individual participant. Let’s come together to raise more money for research to help find treatments and a cure!

How do I register?
On your local Walk page, click the “SIGN UP” button. Follow the instructions to register. Once you are registered, a personal fundraising page will be made available to you. If you are a team captain, you will also have a webpage for your team.

I participated in the Walk for PKD last year or I registered for an account on pkdcure.org, can I use the same login information?
No, you will need to create a new login with a unique email for 2018 Walk for PKD registration.

I forgot my username and password. How can I find out what they are?
Remember your password is case sensitive. If you forgot your password, you can request to have an email sent to you so that you can reset your password. Navigate to your local Walk for PKD website, scroll down to the event details and click on “LOG IN.” Click “I Forgot” next to the password field and you will receive instructions on how to reset your password.

Having problems registering online?
If you are having any trouble registering online, please feel free to call 1.800.753.2873, press 2 for Walk, or send an email to walkforpkd@pkdcure.org for further assistance. Please allow at least 24 hours for a response. Our normal business hours are Mon – Fri, 8 a.m. – 5 p.m. Central Time.

What if I already have plans on the date of the Walk or there is not one in my area? Can I still participate?

  1. You can still fundraise for the Walk in your area. Even though we look forward to seeing our walkers every year, your fundraising is vital to your local event.
  2. You can view a list of walks for another city where family or friends live to participate.
  3. You can participate in the Virtual Walk by visiting walkforpkd.org. Once you are registered, a personal fundraising page will be available to you. Start fundraising today and you will be eligible for incentive prizes.

How do I register my family?
We have enabled multiple registrations in our new system.

  1. Start by registering yourself. Once you have entered your personal info, completed the fundraising details page, you’ll see an option on the summary page to add an additional registration.
  2. Complete the personal information for the next registrant and keep adding registrations until your family is entered.
  3. After you check out, each person you registered (and yourself) will receive an email to complete the fundraising details page for those registrants. This is important to complete to make sure everyone gets added to a team (if applicable) and that everyone is covered under our waiver for the event.If you have questions on registering multiple people, please reach out to the walk team at walkforpkd@pkdcure.org or call 800-PKD-CURE and press 2 for the Walk line.

Should I register my kids?
Yes! Anyone who participates in a Walk for PKD event is required to register as your registration form also serves as an event waiver. Registering also helps us prepare for an enjoyable experience for everyone on Walk day!

If you would prefer to mail in your registration instead of registering online, an offline registration form can be found in the Walk Toolbox under Forms.

Please note that a unique email is required for all participants, including children for online registration. Many of our Walks organize a Penny Kids Dash for our smallest participants, too – so be sure to register the kids! Visit your local Walk for PKD web page for details. You can also register your children on Walk day.

When does online registration close?
Online registration will close the Thursday before the event date at 5 p.m. your local time. After that, you will have to register on-site on Walk Day.

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Fundraising/Participant Center FAQs

What is the Dashboard?
The Dashboard allows you to share your story, fundraising page links and track your fundraising progress. Once you are registered, the Dashboard will be available to you. Login to your Dashboard on your local Walk page using the email and password created during registration.

Can I upload a photo?
You may upload an image or use your Facebook profile picture.

Can I upload a video?
You may post a YouTube™ video link to your page.

How do I edit my team name or choose my team division?
The team captain can update the team name in their dashboard under the team page tab. Make sure the Team Page box is checked.

To change the name, click on the word “change” in parentheses, type in your new name and click “Update.” Your team division is chosen when you register. Please contact the Walk team if you need to update your team division.

I’ve never fundraised before…what should I do?
It’s easier than you think – start by logging in to your Dashboard and share your story on your personal page. Next, send an email to your friends and family asking them to support you in the Walk for PKD. Fundraising tips and tools are also available in the Walk Toolbox.

How do I send emails through my Dashboard?
If you have your email configured on your computer (for example Outlook), you can send an email from your Dashboard. If not, we suggest copying your page link and pasting it in your personal email.

How can I see who has donated to me?
From the event page, click LOGIN and enter your email and password. Once in your Dashboard, scroll to the bottom of that page to view your donations.

Why aren’t some of my donors showing up in the donation scroll window?
Donors can choose not to display their name (selecting Anonymous) or the amount of their contribution. They can also choose the name displayed next to their donation, so it may be listed differently than the actual donor. The donor will still be acknowledged for their donation via email, and you will get credit for their donation. If you need updates made to your honor roll, contact us at walkforpkd@pkdcure.org or call 1.800.753.2873 and press 2 for Walk.

Can I get a list of all donors in a report?
Yes! You can look up your donors for this year’s Walk through your dashboard. To receive a list of donors from previous years, please contact us at walkforpkd@pkdcure.org or 1.800.753.2873 and press 2 for Walk.

Who should checks be made payable to?
Please make all checks payable to the PKD Foundation. Please write the name of the walker to whom you would like credit to be given in the memo line of each check.

How do I submit checks my donors give me for my Walk campaign?
In order to have the donations confirmed on your personal page, please mail all your donations along with the Donation Submission Form by Dec. 31. As soon as we receive your donation checks in the mail, we will enter the gifts and you will notice your personal progress bar reflect these donations. You must indicate your name and the Walk you are participating in on the Donation Submission Form to receive credit for your donations. Mail your Donation Submission Form and checks to:

PKD Foundation
Attn: Walk for PKD
1001 E. 101st Terrace, Suite 220
Kansas City, MO 64131

You must submit a separate Donation Submission Form for each walker.

What if a donor gives me cash?
Please convert all cash donations to a money order or check before mailing it in with a Donation Submission Form. This will help to ensure safe arrival of your donation and proper receipting to your generous donor.

Can I enter the donation on my page myself?
While we know you are excited to see your personal progress bar go up immediately, you will need to send donations to the PKD Foundation to be entered on your page. This helps us provide the most accurate fundraising total for you, your team and your local Walk event, and avoid duplication of gift entries. Please submit your gifts using the Donation Submission Form.

Will my donor get a receipt from the PKD Foundation?
Yes. Every online donor $5 and above will receive an email confirmation for their donation. The PKD Foundation will send a thank you letter of receipt to all offline donors who make a donation of $50 or more provided that we have your donor’s email or mailing address.

How long does it take for a donation I mailed in to show up on my personal page?
Please allow 7-10 business days from the time we receive the gifts to see it appear on your personal page.

Can I turn in money at the Walk?
Absolutely! When you check in at your event, there will be envelopes available for you to turn in your donations. All funds received on Walk Day will be deposited, processed and posted to your personal page within 4 weeks of the day of the event.

How long will donations for the Walk for PKD be accepted?
Donations will be accepted through Dec. 31, 2018, for Walk events.

Are there any prize incentives for fundraising?
Yes! If you raise $100 (on or before Walk day) and attend the Walk for PKD, you will receive a commemorative Walk for PKD t-shirt. You are also eligible for individual fundraising prizes when you raise $250 or more, which are available for viewing here or on the prize section of each Walk page.

Raise $6,000 and join our elite group of Visionaries who are leading the charge to end PKD.

How do I redeem my prize?
Visit the Walk for PKD home page at walkforpkd.org and click on Prizes to view available prizes. When you are ready to redeem your prize, click on the “Request Prize Code” button and complete the form to receive your code. You will be emailed a unique code to use to redeem a prize in your fundraising level. Click the link in your email and enter your code exactly how it is shown in the text box provided. Choose your prize and enter your shipping information to complete your order. If you have trouble with prize redemption and need assistance, please feel free to call 1.800.753.2873, press 2 for Walk, or send an email to walkforpkd@pkdcure.org for further assistance. Please note, prizes are awarded for individual fundraising totals, not team totals. One prize per person.

Does my prize code expire?
2018 Prizes can be redeemed until Jan.15, 2019.

Are there any team incentives?
We have a special incentive to encourage teams to work together toward their Walk for PKD fundraising goal. For every $100 a team raises, they get one 2018 Walk for PKD t-shirt (not to exceed the number of members on their team).

You must be registered as a team, and we highly encourage each team member to register before the Walk.

What if you don’t reach that goal of $100 per team member? Those individuals on the team that raised $100 or more will receive their t-shirts first. The remaining t-shirts will be divided at the discretion of the team captain.

You can also strive to be a part of our TeamFirst program. TeamFirst is any team that raises more than $10,000 collectively. If you reach $10,000, your team will be recognized on walkforpkd.org for your efforts.

How does team fundraising work?
When a donor gives to an individual walker, that donation will show up on his/her personal page honor roll. This donation goes toward the individual walker’s total and prize eligibility; it also rolls up into the team total and the event total.

How do I update my team goal?
Your team captain can update the team goal in their Dashboard. On the top of the page click “Team.” In the center of the screen click on the word “change goal” next to your current team goal. Use the text box to type in your new goal and click “submit.”

My company matches gifts. Do you accept matching gifts?
Absolutely! Please contact your company’s Human Resources department for instructions on how to get started. Since every company handles these programs uniquely, there is not universal paperwork to submit. Find out more info about your company’s matching donor policy or to see if they offer matching gifts here.

Many companies will also match an employee’s time volunteering. Contact your company’s Human Resources department to see if your company offers a volunteer hours matching program. Volunteering at your local Walk is a great way to earn volunteer hours. Contact your local Walk Coordinator to see how you can help.

Will the matching gift display on my personal page?
Yes! As soon as the PKD Foundation receives the matching funds from your company, we will post it to the website for viewing. Please note that it typically takes three months or more for the PKD Foundation to receive matching gift money from companies.

Who is Salsa?
Salsa is the PKD Foundation’s constituent relationship management and fundraising event platform. All Walk event pages are hosted through Salsa.

Will Salsa put my name on various mailing lists?
Salsa collects and maintains only personal information that is voluntarily submitted to us. We will only share personally identifiable information with a third party if and when the individual submitting this information has permitted us to do so, or if we are required by law to do so.

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Making a donation FAQs

Are donations tax deductible?
Donations to the PKD Foundation are deductible to the extent provided by law. For your records, our Tax ID# is 43-1266906.

Someone made a donation to me on Facebook, why isn’t it showing up on my personal fundraising page?
Donations made via Facebook do not go directly to your personal fundraising page, we need to manually add those donations over to your personal page. Once the money collected on Facebook is received by the Foundation, it may take up to a month before those donations are shown on your personal page. If you have questions about Walk fundraising through Facebook, please contact us at walkforpkd@pkdcure.org or call 1.800.753.2873 and press 2 for Walk.

I signed up for Heroes for Hope at the Walk in 2017, how/when will my funds be reflected on my Walk page?
If you signed up to be a monthly donor at the 2017 Walk for PKD, your monthly donations will be allocated to your Walk page once you are registered for the 2018 Walk. Funds that will be added include those from January 2018 to present.

Why is Find a Participant not finding a walker that I know has registered?
“Find a Participant” searches for walkers registered on that specific event page. Be sure you are on the correct Walk page before you start your search. If you don’t know how the walker’s name is spelled but know a few letters, you can enter the information you know and the search will show participants that match your entry. Another reason a walker might not show up in your search is that they could have paused in their registration, or not filled out all fields, which means that their registration is currently pending.

What is the credit processing fee?
When an online donation is made, a small portion is deducted in order to process through Salsa. There is now an option for donors to cover this fee in addition to their donation so that 100% of their donation can go straight to their Walk. This will present as a box donors can tick when making their online donation.

Is my information secure?
Yes. Salsa has made every effort to protect your information.

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